1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, and authentication credentials
• Uploaded Files: Documents, data files, and any content you upload for analysis
• Usage Data: Search queries, interaction patterns, and feature usage
• Technical Data: IP addresses, browser type, device information, and access logs

2. How We Store Your Data

File Storage Notice: When you upload files to Strix, we store these files and their associated data in our secure database infrastructure. This includes:

• Original uploaded files and documents
• Extracted text, metadata, and structured data
• Analysis results, insights, and generated reports
• Search history and interaction logs
• Relationship mappings and entity data

We implement enterprise-grade security measures including encryption at rest and in transit, access controls, and regular security audits to protect your data.

3. How We Use Your Information

We use the collected information to:

• Provide and improve our analysis services
• Process and analyze uploaded content
• Generate insights and intelligence reports
• Maintain and secure your account
• Communicate service updates and support
• Comply with legal obligations and regulatory requirements

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in our operations (under strict confidentiality agreements)

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time, subject to legal retention requirements.

6. Data Security

We implement comprehensive security measures including:

• End-to-end encryption for data transmission
• Encryption at rest for stored data
• Multi-factor authentication options
• Regular security audits and monitoring
• Access controls and principle of least privilege
• Secure cloud infrastructure with industry certifications

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Export your data
• Object to certain processing activities
• Withdraw consent where applicable

8. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and maintain session security. You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our service. Continued use after changes indicates acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

• Email: privacy@strix.ai
• Data Protection Officer: dpo@strix.ai